Update on AEP Texas Hurricane Harvey Restoration

AEP Texas worked through the night to restore power in the Aransas Pass, Rockport, Victoria and Port Lavaca/Refugio areas, which were most devastated by Hurricane Harvey. Those efforts will continue as crews work to energize two substations and transmission service to the area, actions expected to result in restoration to large groups of customers.

The amount of damage in these areas is extensive and, in many cases, is requiring complete replacement of utility poles, power lines and other equipment. Crews continue to use specialized equipment such as cranes and all-terrain vehicles to address the remnants of earlier flooding. Working conditions have proved challenging especially with swarms of “super-sized” mosquitos providing potential distractions.

As of 7:30 a.m. on Tuesday, crews have restored power to 186,200 customers throughout the Coastal Bend area.

AEP Texas has restored service in the City of Corpus Christi, as well as the Sinton, El Campo, Beeville and Kenedy areas, to all customers who lost service as a result of the storm and whose home or business can take power. AEP Texas continues its work on a process to help identify homes and business that sustained severe damage and may not be able to take power. Crews also continue to restore electricity to customers who lost service due to reasons other than the storm.

AEP Texas will continue efforts to restore power to all remaining customers without electricity in all areas impacted by the storm. 

Outage Update

Shown below are the latest outage numbers listed by the area where the highest number of outages remain:

Aransas Pass – Rockport Area 27,300

Victoria Area 2,500

Port Lavaca - Refugio Area 3,800

Estimated Time of Restoration (ETR) 

Following are projected ETRs for these communities:

Ingleside: Wed., Sept. 6, 10 p.m.

Rockport -Fulton: Fri., Sept. 8, 10 p.m.

Port Aransas: Fri., Sept. 8, 10 p.m.

Aransas Pass: Fri., Sept. 8, 10 p.m.

Refugio Fri., Sept. 8, 10 p.m.

Woodsboro Fri., Sept. 8, 10 p.m.

Tivoli Fri., Sept. 8, 10 p.m.

Austwell Fri., Sept. 8, 10 p.m.

The ETR for any city not listed above is 10 p.m. on Friday, Sept. 8, if not sooner. 

Public Safety

As the restoration activities progress in some of the areas devastated by Hurricane Harvey, customers are reminded to exercise caution when using home generators. Please connect any appliances directly to the generator. Please do not connect your home’s electrical system into the generator. Taking this precaution should eliminate the possibility of a dangerous “back feed” situation when power is restored.

AEP Texas reminds customers: Do not approach crews while they are working to restore power. Such actions are very unsafe and can cause distractions leading to accidents and injuries. Also, interrupting crews while they are working slows down the restoration process.

Please continue to consider all downed power lines as energized and dangerous. Please report downed power lines and other safety hazards like broken poles to AEPTexas.com or by calling (866) 223-8508.

Lastly, as power is being restored to customers around the area, residents are reminded to clear cooktops and electric stoves of any debris; and ovens should be turned off.

Outage map

Customers can track progress on the restoration effort by visiting the outage map at www.aeptexas.com. It features the most current available information.

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