Update on AEP Texas Hurricane Harvey Restoration

AEP Texas crews worked through Wednesday evening and continue to restore power to customers still without electric service as a result of Hurricane Harvey. As of 8 a.m. on Thursday, crews have restored service to almost 90% of the 220,000 customers left without power at the peak of outages.

Crews are concentrating the largest effort in the Aransas Pass, Rockport, Victoria and Refugio areas, which were most devastated by the storm. Crews also continue to work in other areas throughout the Coastal Bend where there are outages affecting small groups of customers or individuals.

AEP Texas continues activities to help identify homes and business that sustained severe damage and may not be able to take power. Crews also continue to restore electricity to customers who lost service due to reasons other than the storm.

Outage Update

Shown below are the latest outage numbers listed by the area where the highest number of outages remain:

Aransas Pass – Rockport Area 25,000

Victoria Area 1,600

Port Lavaca - Refugio Area 1,700

Estimated Time of Restoration (ETR) 

Following are projected ETRs for these communities:

Rockport -Fulton: Fri., Sept. 8, 10 p.m.

Port Aransas: Fri., Sept. 8, 10 p.m.

Aransas Pass: Fri., Sept. 8, 10 p.m.

Refugio Fri., Sept. 8, 10 p.m.

Woodsboro Fri., Sept. 8, 10 p.m.

Tivoli Fri., Sept. 8, 10 p.m.

Austwell Fri., Sept. 8, 10 p.m.

The ETR for any city not listed above is 10 p.m. on Friday, Sept. 8, if not sooner.

Public Safety

As the restoration activities progress in some of the areas devastated by Hurricane Harvey, customers are reminded to exercise caution when using home generators. Please connect any appliances directly to the generator. Please do not connect your home’s electrical system into the generator. Taking this precaution should eliminate the possibility of a dangerous “back feed” situation when power is restored.

AEP Texas reminds customers: Do not approach crews while they are working to restore power. Such actions are very unsafe and can cause distractions leading to accidents and injuries. Also, interrupting crews while they are working slows down the restoration process.

Please continue to consider all downed power lines as energized and dangerous. Please report downed power lines and other safety hazards like broken poles to AEPTexas.com or by calling (866) 223-8508.

Lastly, as power is being restored to customers around the area, residents are reminded to clear cooktops and electric stoves of any debris; and ovens should be turned off.

Outage map

Customers can track progress on the restoration effort by visiting the outage map at www.aeptexas.com. It features the most current available information.

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